1. Order Processing
Orders are processed within 1–5 business days after payment confirmation.
2. Shipping Methods & Delivery Timeframes
We use trusted couriers and currently offer shipping for domestic orders within Thailand. Shipping timelines vary depending on destination, typically 2–5 business days for domestic deliveries. We may expand to international shipping in the future; shipping timelines will depend on the destination and customs regulations.
3. Shipping Costs
Shipping fees are calculated at checkout based on destination and service. Free shipping may apply for orders above a specified amount.
4. Customer Responsibilities
Customers must provide accurate shipping information. Delays or failures due to incorrect information are not our responsibility.
5. Tracking & Risk
Orders are shipped at the customer’s risk once handed over to the courier. Tracking information may be provided at our discretion.
6. Customs & Duties (for International Orders)
Any applicable customs duties, taxes, or import fees are the customer’s responsibility. Delays due to customs clearance are beyond our control.
